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24/10/08 Clarity Scoops Top Award

22/09/08 DCA of the Year Shortlist

01/05/08 PlacementsPlus and ISO

05/10/07 Clarity Joins DBSG

14/05/07 Exceptional Exam Success

05/02/07 Clarity Acquires Fieldcall

A Different View - ICM Column:

June 2008

March 2008

December 2007

September 2007

June 2007

 


Clarity Employees achieve fantastic results in CSA examinations

Clarity employees have successfully passed the CSA Diploma this week.

Suzanne Summers achieved a Distinction, Tracey Wheeler, Tracy Pitts, Joanne Duberry and Shelley Carlton all achieved a Credit and Ade Dada achieved a Pass.

“This is a phenomenal result” said Kate Willson, Head of HR, “they all worked really hard in preparation for the exams and their success is well deserved. The CSA Diploma covers the full spectrum of collections activities and has given these employees an excellent range of practical knowledge and a sound understanding of industry best practice.”

The participants recognise the real, practical benefits of having undertaken the Diploma course:

“I found the diploma course to be extremely valuable, not just for developing my knowledge around the credit industry as a whole, but now I can also see the impact that it is having on my everyday working life. The experience I have gained during the course has created a more confident approach to my job. The course is invaluable and I would definitely recommend it to anyone in this industry.” Ade Dada, Client Services Manager.

“Fantastic up to date knowledge has been gained on issues affecting our industry, from matters relating to debt recovery through to tracing.” Suzanne Summers, Senior Collections Advisor.

“As a manager I feel the course was essential as I have gained a better understanding of the industry which will help me develop my team.” Tracey Wheeler, Collections Manager

All 6 successful team members will attend the CSA Presentation Day at the end of June to celebrate their success with others who have completed the Diploma this year.

More members of the Collections Team will be given the opportunity to be sponsored to complete the Diploma in future.

     
     

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