clarityrecover
Clarityrecover is our bespoke mortgage shortfall product, designed to provide a forensic and compliant approach to the collection of residual balances following the sale of the underpinning security on mortgage accounts.
We understand that lenders are facing increased pressure to react swiftly to changes within a regulated marketplace and that minimising reputational risk whilst still securing recoveries is more important than ever.
At Clarity, we are able to leverage the expertise of our management team, who each have over 20 years worth of experience in the financial services industry, to add real value to your shortfall collections process.
It is this experience, combined with our use of technology and approach to regulation that creates industry leading results for our clients.
Our approach encompasses the following activities:
- A dedicated team of experienced Specialist Collectors who manage cases within a forensic, non-automated environment.
- A forensic approach to trace.
- Full review of mortgage application forms to assist with debtor profiling.
- Full detailed assessment of your debtor’s financial situation.
- Use of Field representatives, all of whom are fully licensed, where appropriate
- All cases are subject to surveillance activity at 6 monthly intervals over a 2 year period if an agreement is not reached.
- Clarity will prepare a report for the client on each case outstanding at the following points: 6, 12, 18 and 24 months following placement.
- Use of litigation where appropriate.
Our fees
Clarityrecover is a hybrid product, where we charge a fixed fee per account combined with a reduced commission rate on recoveries.
We believe that this innovative pricing model creates an even balance between gross recoveries and total compliance management.
This product increases recoveries adding real value to your bottom line, whilst providing you with absolute reassurance that your shortfall book is being managed by experts in a compliant fashion.








